Privacy Policy

This Privacy Policy, together with our Terms of Use and its other essential parts, governs AtlasPay, processing and use of your Personal Data.

In provision of AtlasPay Services as well as in our mission to make AtlasPay Services better for everyone at AtlasPay, We collect and use Personal Information of our users, authorized persons using AtlasPay Services, visitors to AtlasPay Website, or anyone contacting AtlasPay Support Team.

This Privacy Policy has incorporated provisions of the EU General Data Protection Regulation (GDPR) and is compliant with them and set in coherence with other valid generally binding legal regulations as we act in accordance with personal information processing rules within the European Union.

In this policy, “we”, “us” or “our” refers to AtlasPay. Your AtlasPay account is operated by ATLASPAY FINANCE LTD. (registered number 775700016), registered at 329 HOWE STREET, British Columbia, V6C 3N2 Vancouver, Canada.

This Policy sets out the manner in which we collect, use, disclose and process your Personal Data when you access or use our website https://atlaspay.com/ (our “Website”) and services and/or provide us with your Personal Data, regardless of the medium through which such Personal Data is provided.

Please read this document carefully in order to understand our approach and policy regarding your Personal Data and how we will use your Personal Data.

This Privacy Policy should be read in conjunction with our Cookie Policy.

WHAT DATA WE COLLECT ABOUT YOU?

We may collect your Personal Data directly or indirectly through various means, including the following:

1. Information you give to us

You can provide us with information about yourself by filling in the relevant forms on the Website or by providing us such information by phone, email, during a video conference or in any other manner. This information includes Personal Data which was specified when registering on the Website, when subscribing to our Service, opening an Account and verifying the identity of the Account holder or persons authorized to use it, as well as the payment instruments used by a person, when searching for a product, using any of Services provided by our Website, while placing Orders on our Website, by participating in discussions in Chat or using any other communication functions on our Website, during participation in draws, promotions or surveys, and also when you tell us about problems or issues in the work of the Website.

The information that you give us include:

  • last name and first name;

  • residential address and citizenship;

  • nationality;

  • contact details including your e-mail address and telephone number(s);

  • date and place of birth;

  • gender;

  • education;

  • work experience and place of work;

  • passport or another government-issued identity document;

  • photos and videos that you may send to us for verification purposes;

  • tax residence;

  • results of Politically Exposed Person (PEP) checks, including information collected by our suppliers;

  • documents establishing your sources of funds and amount of income and/or Deposits;

  • bank details, including account numbers and payment details

  • login information for accessing AtlasPay Website including your nickname and password;

  • information on the status of your accounts opened with banks and/or payment systems;

  • inquiries with AtlasPay support;

  • location and log data information that is generated by your use of AtlasPay Website;

  • other personal information that may be required by our AML/CTF and KYC Policy compliance obligations.

2. Information we collect about you

With regard to each of your visits to our Website and use of our Services we can collect, for example, the following information about you (including automatic collection):

  • technical information, including the internet protocol (IP) address used to connect your computer to the internet, your Account login information, your browser type and its version, time zone setting, browser plug-in types and versions, operating system and platform, device information such as operating system, unique device identifiers, the mobile network system;

  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products and Services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number;

  • information about geo-location: we may collect information about real-time location based on information from your device at any time while you download or use our services; we may use this information to optimize your experience;

  • financial data and information on the use of Services and facilities provided by our Website, including information on implemented transactions and parties thereto, including on transactions, information on the status of Accounts and cash flow on them, accrued commissions, information on Account Deposits and Withdrawal of Funds from Accounts opened on our Platform;

  • information about the digital device through which you access our Services, such as device type, operating system, screen resolution, unique device identifiers, the mobile network system.

3. Information we receive from other sources

We may receive information about you if you use any of the other Websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, due diligence providers, credit reference agencies) and may receive information about you from them. Such information may include:

  • information about financial institutions you employ to perform Deposits and/or Withdrawal of Funds;

  • credit agencies’ confirmation of information that you have provided to us;

  • information about your financial standing, name and/or address that may be provided to us by third parties we collaborate with.

Your Personal Data, such as your email and nickname, that you provide to us during the registration at AtlasPay is stored by us, regardless of whether your registration process is finished or not. The same is applied to your Personal Data during an unfinished AML/CTF and KYC Policy verification process.

AtlasPay does not collect nor process sensitive personal users’ data, such as race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health, sex life or sexual orientation information. However, we caution you that in case you disclose any information in the public Chat on our Website, it can be collected by persons or companies AtlasPay has no control over.

AtlasPay does not collect or store any information about persons under 18. Minors and children should not use our Website and Services.

USE OF COOKIE FILES

Our Website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree to the use of cookies. Cookies contain information that is transferred to your computer’s hard drive.

We use persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our Website or a partner Website that uses our services. Session cookies only last for as long as the session (usually the current visit to a Website or a browser session).

We use the following cookies in connection with the purposes set out above:

  • strictly necessary cookies – these are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.

  • analytical/performance cookies – they allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

  • Google analytics: We reserve the right, in addition to its own cookies, to use Google Analytics cookies. Google uses Google Analytics for analytical purposes using cookies stored on your Device. Google stores and uses acquired information. For opt-out Google Analytics. For more detailed information on Google’s privacy go to: policies.google.com/privacy.

  • functionality cookies – these are used to recognise you when you return to our Website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • targeting cookies – these cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the information displayed on it more relevant to Your interests.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

We may use third-party web services on our Website. The service providers that administer these services use technologies such as cookies (which are likely to be analytical/performance cookies or targeting cookies), web server logs and web beacons to help us analyze how visitors use our Website and make the information displayed on it more relevant to your interests. the information collected through these means (including ip addresses) is disclosed to these service providers. These analytics services may use the data collected to contextualize and personalize the marketing materials of their own advertising network.

WHY WE USE YOUR PERSONAL DATA

We are going to use your Personal Data for the following purposes:

1. To provide you with our Services

  • to fulfill the obligations under contracts signed with you, as well as to provide you with the information, products and Services that you requested;

  • to ensure the security of our Website, our Services, and your Account;

  • for administration of our Website and for internal operations, including troubleshooting, data analysis, testing, statistical data collection and for conducting surveys;

  • to give you access to the interactive features of the Website in case you wish to use them;

  • to support, respond and resolve your complaints and issues related to the use of our Services and the capabilities of our Website.

2. To inform you about our products and Services

  • to notify you about other existing and/or new products and Services, similar to those products or Services that you already purchased or information that you searched for;

  • to notify you about changes related to our products and Services.

3. To improve our products and Services

  • to improve our Website and to make sure that our content is most convenient for the operating system of your computer;

  • to evaluate and understand the effectiveness of promotional materials that we provide to you and other users, as well as to provide you with the necessary advertising information;

  • to ensure the most effective presentation of the content of our Website to you and the use of it on your computer.

4. For safeguarding vested interests

  • for risk management;

  • for security and control of our IT systems, crime prevention;

  • for measuring the use of our Services and products for its further development;

  • for internal business and research purposes, i.e. communication with you regarding our products and Services;

  • for anonymized data analysis via web beacons and pixel tags to ensure our products and Services are relevant for the market we operate on.

5. To assure legal procedures

  • to respond to law enforcement requests;

  • to initiate and/or respond to legal claims;

  • to investigate and/or settle disputes with you.

6. To comply with legal regulations

  • to verify and check the identity of users who open and operate Accounts in order to prevent fraud and associated illegal activities;

  • to comply with legal requirements of our AML/CTF and KYC Policy as well as other relevant laws and regulations;

  • to notify our users about changes to policies and Terms of Use.

YOUR PERSONAL DATA DISCLOSURE

We may share your information with selected third parties including:

  • business partners, suppliers, subcontractors, service providers performing relevant credit and due diligence checks to fulfill contractual obligations we enter into with them or you;

  • marketing networks that require certain data to select and promote relevant adverts; we do not disclose sensitive information about our clients to marketing companies, but we may provide them with aggregate information about our users;

  • we may also use such aggregated information to help marketing companies reach the kind of audience they want to target (for example, women, living in a particular region); we may make use of the Personal Data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to a specific target audience;

  • analytics and search engine providers that assist us in the improvement and optimization of our Website.

SECURITY AND STORAGE OF PERSONAL DATA

We have implemented security measures to ensure the confidentiality of your Personal Data and to protect it from loss, misuse, alteration or destruction. Only authorized personnel of AtlasPay have access to your Personal Data, and this personnel is required to treat the information as confidential. Security measures in place will, from time to time, be reviewed in line with legal and technical developments.

We restrict access to personal information to our employees, service providers and contractors on a strictly need-to-know basis and ensure that those persons are subject to contractual confidentiality obligations.

While we take reasonable precautions to safeguard your Personal Data in our possession or under our control, we cannot be held responsible for unauthorized or unintended access that is beyond our control, such as hacking or cybercrimes.

We review our information collection, storage and processing practices from time to time to guard against unauthorized access, processing or use. Please note, however, the transmission of information via the internet is not completely secure. Although we will use reasonable security arrangements to protect your Personal Data, we cannot guarantee that our Website is invulnerable to security breaches, nor do We make any warranty, guarantee, or representation that your use of our Website is safe and protected from viruses, worms, trojan horses, and other vulnerabilities. We also do not guarantee the security of data that you choose to send us electronically. Sending such data is entirely at your own risk.

We only retain Personal Data for so long as we need the Personal Data to fulfill the purposes we collected it for, and to satisfy our business and/or legal purposes, including audit, accounting or reporting requirements. We keep Personal Data for at least the duration of the limitation period for bringing claims if the Personal Data may be required to commence or defend legal proceedings. Some information may also be retained for longer, e.g. where we are required to do so by law.

BASIS FOR PERSONAL DATA PROCESSING

We collect and process your Personal Data only when we have a legitimate reason for such processing. Legal grounds may include:

  • your consent;

  • an agreement, where processing is necessary to fulfill the terms and conditions of the agreement between you and AtlasPay;

  • compliance with legal obligations, where AtlasPay is required to request/receive and process, as well as store your Personal Data in order to comply with the requirements of applicable laws, for example, the laws related to anti-money laundering and counter-terrorist financing;

  • to use legitimate interest, for example, when processing is necessary to protect you or us from certain threats, such as fraud, security threats, etc.;

  • to comply with the provisions of applicable laws, in order to conduct our business (the quality of the services provided, identification of needs, preparation of reports) in line with regulatory requirements;

  • execution of corporate transactions (sale of participant interests/shares, mergers, acquisitions), etc.

YOUR RIGHTS

You have certain rights with respect to your Personal Data, including those set forth below:

  • right to be informed – you have the right to be informed about the collection and use of your Personal Data;

  • right to access – you have the right to obtain from us confirmation as to whether or not Personal Data concerning you are being processed, and, where that is the case, access to the Personal Data;

  • right to rectification – you have the right to obtain from us the rectification of inaccurate Personal Data concerning you, as well as the right to have incomplete Personal Data completed;

  • right to erasure – you have the right to ask for the deletion of your Personal Data if the Personal Data are no longer necessary in relation to the purposes for which they were collected or otherwise processed or if there is no other legal ground for the processing;

  • right to restriction of processing – you have the right to obtain from us the restriction of further processing of your Personal Data, circumstances where you have a legal basis to do so;

  • right to data portability – you have the right to receive your Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller where technically feasible;

  • right to object – you have the right to object, on grounds relating to your particular situation, at any time to processing of your Personal Data if there are no legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims;

  • right not to be subject to automated decision-making, including profiling – you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, where such decision is not necessary for entering into, or performance of, the agreement between you and AtlasPay;

RETENTION OF PERSONAL DATA

Making sure your Personal Data is safe and secured is of the highest priority to us. We use secure storage facilities ensuring the safeguard of your Personal Data you share with us at all stages of interaction with our Platform using our products and Services. All appropriate measures to secure your Personal Data from potential hacking attacks, loss or misuse are implemented by our security team.

We will hold your Personal Data only for the duration of you using our products and Services via your Account, having regard to the purposes described in this Privacy Policy as well as legal and regulatory obligations that we comply with. In accordance with our record keeping obligations, we will retain your Account information and your Personal Data for at least a period of 5 (five) years from the moment you cease to carry on the use of our Services or the moment your customer relationship with us ends. unless otherwise required for legal or regulatory reasons. We may access your Personal Data or retain it for a longer period if it will be subject to an official request or legal obligation, an investigation by governmental bodies or investigation into possible violations of our Terms of Use

CHANGES TO OUR PRIVACY POLICY

We may amend this policy from time to time by posting the updated policy on our Website without notice to you. The updated privacy policy will supersede earlier versions and will apply to Personal Data provided to us previously.

CONTACT US

If you have any questions, comments or requests regarding Personal Data, please address them to: info@atlaspay.com